Delivery & Returns

Delivery Options

Sally Stores offers 2 delivery options.  Please note all delivery prices are subject to VAT.

Please note that all delivery times stated on this page are the time scales once your order has left our warehouse and not the date you place your order.

Royal Mail 2nd Class 48
£2.50  If you spend under £20

UK Delivery is Free when you spend over £20

Most orders received before 10am will ship the same day, provided the product ordered is in stock.  Most orders received after 10am will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when your order will arriv

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of purchase.

We do not accept returns after this period, fulfillment mistakes that we make resulting in the shipment of incorrect products to you will also be accepted for return 14 days from the date of purchase.

In the event that the wrong item is shipped or arrives damaged (photographs will need to be supplied), we will replace the item by adding them to your next order or they will be sent out using Royal Mail Recorded delivery. Sample orders i.e. orders containing items of quantities below 6 pieces are not returnable neither are personalised or food items.

We do not refund Postage costs.